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BPO CONNECT
Lead Generation

Activa Connect's telemarketing agents generate high quality professional sales leads using pre-determined selection criteria for targeting prospective customers. This helps the sales executives to concentrate on the leads with the most potential.

We ensure that the marketing objectives have been clarified before we begin with any campaign so that the telemarketing team communicates with the prospective customers armed with in-depth knowledge about our clients' product or service. Scripts undergo careful development work, and we undertake thorough training with our agents Our aim is to be a seambels extension of our clients sales and marketing team, working together to generate maximum benefit for our clients.

No matter which industry you belong to, we provide our services across all verticals, telecom, manufacturing and many more. As long is telemarketing is required, we are there to serve you.

Follow-up Calls

This service can be used to follow-up on your existing or prospective.We can contact your existing clients to take a feedback on the product/service supplied or for a promotion. We can also follow up on prospects after they have either received an email, a brochure, product/service information or even an initial conversation at a networking event with you. A follow up call increases the chance for a two way dialogue and a sale.

Internet Marketing

We are providing reliable internet marketing consulting on current and future trends to maximize your presence and boost your sales and revenues. Having the experience in complete internet marketing solutions for Search Engine Optimization, Paid Advertising, Affiliate Marketing and Media Advertising. Our team has skills beyond technology that run deep into the customer aquisition process.

SEO Services

If you have an online business, to promote your product or service, and you aspire to reach out to your prospects very quickly Search Engine Optimization is one of the oldest and modern in the internet marketing techniques.

Keyword research is the process of determining what specific terms searchers use most frequently to find related information. The keyword research process generally involves using one or more paid or free keyword tools to determine the average number of people searching for a word or phrase per day and then determining how many search results are returned for those keywords.

The balance between keyword popularity and competitiveness is weighed to determine ideal search engine keyword selection. We place right Key phrases that will bring more traffic. Your search rankings will eventually go up.

AdWords Campaigns

One of the attractive things about Ad Words campaigns is that you don't need a web page; you can refer potential customers to the merchant directly, saving you the time and effort of building a web site. Another plus is that if your ad creates a positive return, you can build a small web page with more information, which can be used to improve your click- through ratio. When creating an AdWord campaign,

we’re taking the tools of direct marketing and bringing them to an online audience, but unlike the traditional print audience, we can see results of the ads within days and in some cases, a few hours. Creating an Ad Words campaign involves several step and one of the most important steps is research. We have an experienced team who'll do this for you.

Order Recording

We at Activa Connect are aimed at reducing costs and increasing organizational profits for your business. We take the responsibility for all your order processing needs, right from the time the trained customer service representative receives a request for information, or an order for a product or service, through to the final step.

With the expertise of our qualified team of customer care representatives and latest technology, we can handle the inbound calls efficiently by taking the order and shipping information and sending them all to you. When customers call for assistance, to place an order or simply to get information they are greeted by our representatives promptly and courteously leading to customer satisfaction and retention.

Appointment Setting

Whether you need to contact prospective clients through a one-time calling effort or an ongoing sustained marketing campaign, just contact Activa Connect. Either way, inbound or out, let us show you how to get more hours out of your day.

Your field sales team requires a steady flow of qualified, confirmed appointments to ensure they can deliver on your sales targets. Activa connect contacts your prospects and arranges for appointments for your field sales staff. We book a date and time for them to call or meet, as well as confirming the areas of interest.

Answering Services

We at Activa Connect that your calls are vital to the success of your business, and they are vital to us as well.
We specialize in offering professional answering services that considerably saves the time and money for your organization and ensures that none of your calls go unattended.

Our well qualified team treat your callers as if they were our own. Our goal is to make them feel as though they've reached your front office, providing a seamless and transparent telephone answering service solution.

The 24x7 service is excellent for answering calls any time. The received calls are processed by live operators who can take messages, page your on-call staff and interact with your clients to your tailored specifications. We can accurately take your messages and deliver them to you in a variety of ways: via e-mail, fax or by phone. The choice of the how you’d like to receive your messages is completely yours, and completely customizable.

Virtual PA Services

Inbound sales calls are often the first chance a company gets to build relationships with customers and it is essential that you provide this new customer with a positive experience that encourages repeat business. You need a fast, friendly response and this is what we provide at Activa Connect.

We use state-of-the-art catalogue order taking system to take orders and answer all the questions related to your products. Whether you want to sell one item or thousands, have one catalogue or several, we can develop a customised program to your specifications. This flexibility enables us to up-sell, cross-sell or market research within the order-taking process.

Credit card processing is available and can be facilitated. Reporting and completed orders can be delivered to you on a real time basis.

Catalog Order Processing

Inbound sales calls are often the first chance a company gets to build relationships with customers and it is essential that you provide this new customer with a positive experience that encourages repeat business. You need a fast, friendly response and this is what we provide at Activa Connect.

We use state-of-the-art catalogue order taking system to take orders and answer all the questions related to your products. Whether you want to sell one item or thousands, have one catalogue or several, we can develop a customised program to your specifications. This flexibility enables us to up-sell, cross-sell or market research within the order-taking process.